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Market identification worksheet

From Roger C. Parker's Guide to Web Content and Design
Section 3, Chapter 7
Page 107

Purpose
This worksheet will help you begin to focus on your market's characteristics and information needs.Your web site's success depends on offering visitors the information they require to support your marketing goals.

Project

 

Date

 

Your name

 

1

Who do you want to visit your Web site?

___Potential buyers of your products and services 

___Previous clients or customers 

___Donors and supporters of your organization 

___Potential donors or supporters 

___Listeners to your radio show (or viewers of your station) 

___Potential employees 

___Potential co-marketers 

___The press 

___Other (describe below)

 

2

Where is your market located? 

___Locally 

___Nationally 

___International (describe below)

 

3

What are the challenges facing your market? 

___Information overload- too many options 

___Lack of time 

___Lack of money 

___Lack of information 

___Other (describe below)

 

4

What solutions or satisfactions do your products or services provide? 

___Pleasure 

___Pride of ownership 

___Increased sales 

___Reduced expenditures 

___Saved time 

___Financial returns on investment 

___Career advancement 

___Improved health 

___Assistance locating a new home 

___Transportation from point A to point B 

___Other ( describe below)

 

5

What information should your Web site provide in order to achieve your primary goal?

___Market education-reasons they should be interested in the benefits your product or service category offers

___Description of the specific benefits your featured product or service offers

___Descriptions of the symptoms your product or service cures

___Specifications: size, weight, availability, delivery options, set-up instructions, etc. 

___Other (describe below)

 

6

What information can you provide to encourage them to act right now?

 Ordering information-price, availability, store location, mailing address, financing and leasing options, credit cards accepted 

 Limited time price incentive 

 Limited product availability 

 Other. I.e. free supplies, free shipping, etc. (Describe below.)

 

7

What questions do you get asked over and over again (on the phone and in person)?  Describe below: 

1. 

2. 

3. 

4. 

5.

 

8

What information can you provide to achieve your secondary goals?

___Generic information about the latest trends in your field 

___Commentary about important issues of the day 

___Reviews of popular products  List recordings (title, performer, label, etc.) recently played on your program (or on your station)

___Case histories describing how your organization reduced suffering or, in some other way, made a positive impact 

___Other (describe below)

 

9

Where does your market go for information?

___Magazines 

___Seminars

___Trade shows

___Word-of-mouth 

___Newspapers 

___Radio and television

___Subscription newsletters

___Other (Describe below.)

 

10

How often do you want visitors to revisit your Web site? 

___Once 

___Daily 

___Weekly 

___Monthly 

___Other (Describe below.)

 

 

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